Shipping & Returns
Shipping
When Will My Order Be Processed?
All payments are processed when you submit your order so that we can get your gear to you as soon as possible. We aim for satisfaction.
When Will My Order Ship?
All orders are processed within 3-5 business days so you can cool down sooner. Please reach out with updates, changes or cancellations before we put our gears in motion. Our processing turnaround does not include weekends or holidays.
When Will I Receive My Backordered Gear?
Any orders with a backordered item will be held at the warehouse until the entire order can be fulfilled. But you can check for updates-don’t sweat it.
Do You Offer Free Shipping?
All orders over $50 ship for free. In the U.S. orders ship for a flat fee of $4.99. We got you.
Where Do You Ship & How?
We ship to the continental United States (excluding AK & HI) via USPS First Class Priority Mail.
We also ship to Guam, Puerto Rico, and the US Virgin Islands with a $10 surcharge. Additional import duties or taxes may apply. Please check with your local agent.
Returns
What is your return policy?
No sweat if the gear isn't your style. Return full-priced items within 90 days for a refund. For unworn, unwashed items, we've got you covered—even without tags. Manufacturer's defect? Covered for a year. We'll replace it first, but if you prefer, we'll refund you. Sale and discounted items aren't eligible.
How do I make a return?
Returns are accepted by calling 1-844-771-2608 to request a Return Authorization Number.
When will I receive a refund?
Once the gear has been received and processed at the warehouse, the refund will be processed within 3-5 business days.